Policies & Procedures

Program Overview

At Marsha Matthai Vocal Studio, we specialize in empowering pre-professional and professional vocalists. Our approach goes beyond traditional voice lessons, offering:

  • Private Voice Lessons: Enhance your technique, vocal health education, and artistic expression.

  • Performance Coaching: Develop stage presence, physical endurance and audience engagement skills.

  • Industry Workshops: Gain insights into session singing, songwriting, working with a live band, gig preparation, and other music industry topics.

  • Performance Opportunities: Advice on how to perform and participate in events in Nashville such as an open mic nights and songwriter rounds.

All voice lessons are conducted online, making it convenient to meet no matter where you are in the world. Workshops, however, will be in-person, providing hands-on experience with live performance training.

Tuition & Fees

Free Consultation

Before signing up, new students can book a 20-minute virtual consultation at no cost to discuss goals, assess fit, and outline a potential coaching plan.

Lesson Options & Bundles

We offer multiple commitment levels to help you achieve lasting vocal transformation:

SINGLE SESSION BOOKING - $125

Need a one-time vocal session? You can book a single drop-in session!

✔ One-on-one 60-minute virtual lessons tailored to your immediate needs

✔ Video recording of your session for reference

✔ Ideal for those testing vocal coaching for the first time or a vocal tune-up

4-LESSON BUNDLE– $450 (SAVE 10%)

See what can happen with your voice in just 4 lessons. Grow your range, your strength, and your confidence.

✔ Four one-on-one 60-minute virtual lessons

✔ Video recording of each session for reference

✔ Individualized vocal exercises tailored toward your short-term vocal needs

12-LESSON BUNDLE – $1275 (SAVE 15%)

If you are looking for real, lasting change that helps unlock the full potential of your voice, this package is for you!

✔ 12 one-on-one 60-minute virtual lessons

✔ Video recording of each session for reference

✔ Individualized vocal exercises tailored towards supporting your long-term vocal needs

Payment Details

  • Payments are accepted via Credit, Debit Card, Apple Pay or Google Pay.

  • ‍Once lessons are booked, there is no refund or credit for missed lessons, though every effort will be made to reschedule those lessons when given a minimum of 72 hours notice. Any lessons cancelled with less than 72 hours notice will not be made up and full payment is due.

  • Financing is also available through Affirm & Bundle options– clients can pay in multiple billing cycles.

Attendance & Cancellation Policy

Cancellations & Makeups:

  • ‍Please note: Cancellation notifications will only be accepted in writing via text or email and require a minimum of 72 hours notice

  • Once lessons are booked, there is no refund or credit for missed lessons, though every effort will be made to reschedule those lessons when given a minimum of 72 hours written notice.

  • Any lessons cancelled with less than 72 hours notice will not be made up and full payment is due.

  • Any lesson rescheduling requires 72 hour notice and the lesson must be rescheduled within the calendar month. You are responsible for rescheduling based on your teacher’s availability; which is not guaranteed. There is no carry over of lesson “credits” beyond the bundle expiration date.

  • To be fair to all our staff and students, there are no exceptions to this policy

Late Arrivals

  • If you know you will be late, please notify me as soon as possible.

  • If you arrive more than 15 minutes late, the lesson is forfeited and payment is still required.

  • Lessons end on time, regardless of when you arrive, unless previous arrangements have been made.

Expectations

For Students:

✔ Arrive on time, prepared with any necessary materials (sheet music, lyrics, recordings, etc.).

✔ Commit to regular practice and apply feedback given during lessons.

✔ Communicate goals and challenges so lessons can be personalized to your needs.

✔ Be respectful of time—late arrivals will not extend lesson time.

For Instructor:

✔ Provide high-quality, individualized training to help each student succeed.

✔ Offer real-world insights on performances and industry expectations.

✔ Maintain a professional and supportive learning environment.

Workshops & Performance Opportunities

Workshops are separate from private lessons and provide students with hands-on, real-world experience.

🎶 Workshops Include:

✔ Performance coaching with a live band.

✔ Training on microphone technique, working with a rhythm section, learn how to sing with in-ears vs monitors, and stage presence.

✔ Industry insights from guest professionals (session singers, producers, music directors).

✔ No lesson requirements to enroll—workshops are open to all pre-professional and professional vocalists.

⚠ Workshop pricing will vary based on band costs and venue fees. Students will be notified when workshops are available.

Media Release & Consent

By enrolling in lessons at Marsha Matthai Vocal Studio, you acknowledge and agree that photos, videos, and audio recordings from lessons, workshops, and performances may be used for marketing, educational, and promotional purposes on the studio's website, social media, and other platforms.

What This Means:

  • Video clips or screenshots from online lessons may be featured in marketing materials.

  • Workshop performances may be recorded and shared on social media.

  • Student testimonials and success stories may be highlighted on the website.

Your Privacy Matters:

  • If you do not wish to have your image, video, or recordings shared, please notify us in writing at the time of enrollment.

  • No full-length lessons will ever be shared without express permission.

Privacy Policy

Effective Date: March 9, 2025

At Marsha Matthai Vocal Studio, we respect your privacy. This privacy policy explains how we collect, use, and protect your personal data.

1. What We Collect

✔ Personal Info: Name, email, phone (for bookings & communication).
✔ Payment Info: Processed securely through Stripe (we do not store card details).
✔ Scheduling Info: Managed through Acuity Scheduling.

2. How We Use Your Data

✔ To process bookings & payments.
✔ To communicate lesson details & updates.
✔ For marketing emails (only if you opt-in).

📌 We do NOT sell or share your data.

3. Security & Your Rights

✔ Payments are securely processed via Stripe.
✔ Opt-out of emails anytime by emailing us.

📌 Contact us: info@marshamatthaivocalstudio.com | marshamatthaivocalstudio.com

Final Notes

By enrolling in lessons at Marsha Matthai Vocal Studio, you agree to abide by these policies. These policies ensure a professional, structured, and supportive environment that helps you succeed as a vocalist and working musician.